User experience design training by

Public Courses

Next Course

6 hours | 9:30am - 4:30pm

Auckland

Friday 16 March 2018 |
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Friday 23 March 2018 |
BizDojo, 3 Market Lane, Wellington

Get hands-on experience of a digital UX design project from start to finish in this intensive one day workshop. This course is designed to give you an understanding of the principles behind a modern user centered design process and practical experience of some of the most common activities you will encounter in a typical user experience project. The day is designed so you can apply what you learn immediately to your current projects and also use what you learn as a base for further study.

People in UX course

This course gives you hands-on experience of a digital UX design project from start to finish in an intense one day workshop. On this course you take a project through a complete design life cycle from initial research, to ideation, to design to user testing. As well as gaining practical experience of the some of the most common user experience design methods as you work through the project you learn the principles behind them so you can make good decisions about what approach and methods will get you the best outcomes for your own projects. The goal of the day is for you to be able to take what you learn and apply it immediately to your current projects and also use what you learn as a base for further study.

Who is it for

No prior knowledge is required to do this course, it is suitable for absolute beginners. However the course is primarily aimed at:

Digital designers

Web, interaction and UX designers who want to build on their UX skills, put into practice approaches they have read about, adopt a user centered design approach or better their understanding of the principles behind common UX design methods.

Graphic designers

Traditional designers who want to transition into digital design or learn how to work better with their UX colleagues.

Strategists and analysts

Senior practitioners who want to gain an understanding of the principles of user experience design and experience how those principles are practiced on the ground.

Developers

Developers who want to build on their UX skills or learn how to work better with their UX colleagues.

Product owners and project managers

Product owners and project managers who want a better understanding of how a user experience design approach can get them better outcomes on their products and projects.

On the day

You will take a UX project from research to testing

You are put in a team and work on a digital design project throughout the day learning and applying user centered design methods as you go. No coding is required and most teams elect to design their project on paper in order to keep the focus on design decisions not implementation.

You will learn the basic principles and definitions behind user experience design

You will learn the basic principles of user experience design including it’s history and common terminology used.

You will get an introduction to basic principles and best practice for user research

You learn how to identify if research is required, what kind is required, and the basics of designing research to get valid outcomes. You experience implementing a common research method and learn how to synthesise and interpret user research results.

You will get an introduction to basic principles and best practice for interaction design

You learn the basic principles behind making good interaction and UI design decisions and experience putting those principles into practice.

You will get an introduction to basic principles and best practice for user testing

You learn what you can and can’t user test, how to design user tests that are likely to get you valid results and experience designing and facilitating user tests for you project.

Prerequisites

There are no prerequisites for this course, no previous experience with design or coding is required.

What you need to bring

All materials are provided.

6 hours | 9:30am - 4:30pm

Auckland

Friday 12 April 2018 |
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Friday 27 April 2018 |
BizDojo - 3 Market Lane, Wellington

Probably no other area of design has more impact on how successful your initial design decisions are going to be than user research. Most of us aren’t designing for ourselves, and a good understanding of who our users are and what their needs are is vital for successful design. This course teaches you how to identify the best type of research for a project, how to execute your research so you get the most useful results given the time and resources you have available to you, how to execute your research and how to make sense of your research results.

People in UX course

Who is it for

No prior knowledge is required to do this course, it is suitable for absolute beginners. However the course is primarily aimed at:

Designers & developers

Designers and developers who want to learn how to discover the needs of the people you are designing for.

Strategists and analysts

Senior practitioners who want to gain an understanding of the basic principles of user research and put some flesh around their current practice.

Product owners and project managers

Product owners and project managers who want a better understanding of what their researchers need, how to use research to increase the quality of their decisions or who want to build the capabilities of themselves and their teams.

On the day

You will learn how to identify if a project needs user research

You will learn how to analyse a project to identify if that project needs formative user research in order to achieve its goals.

You will learn how to identify the kind of research you need

You will learn the different types of user research available to you and how to identify which one is the most likely to get you valid results given the time and resources available to you.

You will experience putting user research into practice

You will get to work in a team to design and execute a research project.

You will experience analysing and making sense of user research results

You will learn about common analysis techniques to make sense of the data you have collected and you will get to use one of those techniques on your own data.

You will learn how to present research finding

You will learn how to present you research in a way that is meaningful and compelling.

Prerequisites

There are no prerequisites for this course, no previous experience with design or research is required.

What you should bring

All materials are provided.

Information Architecture 101Introduction to Information Architecture

6 hours | 9:30am - 4:30pm

Auckland

Friday 11 May 2018
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Friday 25 May
BizDojo, 3 Market Place, Wellington

Learning how to organise, describe and present the information in your website or app is one of the fundamental skills that makes up UX design. Information architecture is the glue that holds complex digital products together and enables users to navigate and make sense of them.

People in IA course

This introductory course teaches you the basics of designing solid information architecture (IA) for websites, intranets, search and web applications. You will learn what and how to research to identify the elements of an effective IA. We'll cover how to analyse and synthesise your research results. Most importantly you'll learn the basics of designing IA and how to create sitemaps, wireframes and other artefacts to communicate that design.

Who is it for?

People wanting to learn what IA is all about

Anyone who deals with online or digital products and needs to understand the basic principles and application of best practice IA design.

Designers who want to learn about making their designs scale

Web, interaction and UX designers who want a better understanding of how to break down their design elements into information chunks and patterns, and to communicate better with their developers, stakeholders and business analysts.

Business analysts and product owners

Business analysts and product owners who work with designers or have had to take on the role of information architect in a project or product environment. This course will help you understand the fundamental components of what makes up the information design of a website.

What will you learn/experience?

Part 1: What & why

Where we identify information architecture concepts in modern web design and why it’s a necessary part of software development.

Part 2: What makes up IA

Where we look into the different components of information architecture and how to identify them. These form the basic terms and concepts you need to consider when designing IA.

Part 3: How to design IA

Where we look into the process of how modern information architecture is created, covering common tasks and activities used to create an IA that will work for your users and business.

Part 4: Communicating IA

Where we look at how to communicate basic IA design concepts in order to create cohesive specifications that third parties are able to communicate, implement and test such as wireframes, content models, sitemaps and task flow diagrams.

Outcomes

This course will give you practical understanding of:

  • The fundamental components of information architecture to help you design better websites, intranets, search systems and web applications.
  • The process required to build good information architecture.
  • What the different deliverables or artefacts are to communicate information architecture.
  • How to validate and test your information architecture.

Prerequisites

There are no prerequisites for this course, no experience with design, coding or development is required.

What should you bring

Bring a laptop or tablet if you have one, but you can do the course without it. All you really need to bring is a UX mindset.

6 hours | 9:30am - 4:30pm

Auckland

Friday 13 July 2018
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Friday 27 July 2018
BizDojo, 3 Market Lane, Wellington

This practical course focuses on design for screens, from application user interfaces to web design. This course could be taken as a complement to one of our user centered design courses or as a stand alone course for designers, developers and product managers who want to learn more about making design decisions for screens.

user interface specification

NOTE: This is a design course, not a coding course although it does include a summary of the most common technologies used to implement web and UI design.

It covers:

  • Graphic design for screens including layout, type management, colour and image handling.
  • Making layout and design decisions for responsive layouts and various screen sizes
  • An introduction to how design is implemented on the web and native apps
  • Basic IA, usability and user centered design processes for UI design
  • Selecting UI controls and common UI design problems
  • An introduction to UI libraries
  • An introduction to design software for UI design
  • Modern UI design conventions and emerging trends
  • Solving common UI design problems
  • Best practice for documenting and managing screen design
  • User behaviour and decision making for screen based designs and interfaces

Who is it for?

This course is suitable for:

  • People with little or no previous experience of screen design
  • Graphic designers and service designers who want to learn more about user interface and web design
  • Product owners and managers who want to be able to better communicate with their UX and UI designers

If you are unsure if this course is right for you please contact us, we are happy to talk over the course with you in more detail.

Prerequisites

No previous UX, UI, or design experience is necessary.

You will need a laptop with your graphic design or layout programme of choice although if you don’t have access to a laptop or to graphic design software let us know and we can arrange to provide some for you.

We will provide all other materials.

How does this differ from our ‘UX Crash Course’ and ‘Intro to UX’ courses?

Although our ‘UX Crash Course’ and ‘Intro to UX’ course do include a section of designing for screens their primary focus is on teaching an evidence based user centered design process. They teach a process that includes research, design and testing.

Just as our ‘User Research’ and ‘User Testing and Prototyping’ courses go deeper into the research and testing aspects of this process, the ‘User Interface Design: Designing for screens’ course is focused primarily on the design phase and goes deeper into the mechanics of making detailed user interface decisions.

6 hours | 9:30am - 4:30pm

Auckland

Friday 17 August 2018 |
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Friday 31 August 2018 |
The Bizdojo, 3 Market Lane, Wellington

User testing designs through prototyping helps us to safely explore risky ideas, get a feel for how real people will respond to our designs and most importantly lets us fail cheaply and privately instead of publicly and expensively. But how many users do we need? How do we identify what to test? How do we know the way we designed and ran the test is producing valid results? How do we recruit people? How do we integrate user testing into a project without adding unsustainable expense and time to a project?

user interface specification

This 6 hour course teaches current best practice for user testing digital products and services. It gives you hands on experience of designing and running effective user testing sessions suitable for both new designs and existing products and services.

It covers:

    Current user testing theory
  • How to identify when user testing is required
  • Common user testing techniques
  • Identifying the most appropriate technique for your needs
  • How to ascertain the number of users you need for valid results
  • How to recruit users
  • How to design effective tests
  • Common prototyping tools
  • Using modern prototyping tools
  • How to create prototypes
  • How to interpret test results

You get practical experience in:

  • Identifying areas for testing
  • Designing user tests
  • Creating low fidelity paper prototypes
  • Creating prototypes using a modern prototyping tool
  • Running user tests
  • Interpreting test results
  • Iterating your design based on your test results

Who is this course for?

This course is suitable for anyone looking for an evidence based approach to validating their existing digital products or new design ideas. It is particularly suitable for:

  • Designers and developers
  • Product owners
  • Project managers
  • Entrepreneurs and startups

Prerequisites

  • No previous design or coding experience is required.
  • You will need a laptop capable of connecting to a wireless network. We may be able to provide you with a laptop if you don’t have one - please contact us at least two weeks before the course date.
  • All other materials are provided.

Featured

Daily 9:30am - 4:30pm

Auckland

Sept 10 - Sept 14 2018 |
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Sept 24 - Sept 28 2017 |
The BizDojo, 3 Market Place, Wellington
list of themes for each day, as listed below

This course combines all our one day courses into a week long deep-dive into experience design. It takes you through a full digital UX project from initial research to finished design. The week is designed to give you an understanding of the principles behind a modern user centered design process and practical experience of some of the most common activities you will encounter in a typical user experience project. With this course you can apply what you learn immediately to your current projects, use what you learn as a base for further study, or develop a case study to showcase for potential employers. No previous design or digital experience is required.

People in UX course

Schedule

How does it work?

The UX Intensive week is an experiential course. You learn by doing, developing a project throughout the week taking it through a full UX design process from initial research through to usability testing. To ensure you can use what you learn during the week in your regular design practice every day of the course you are given:

Methods

You get common UX methods that make up a typical UX design process. These are practical ways of working that you can take away and start applying immediately.

Principles

You get the foundation theory behind these methods - why we work the way we do. This is to give you a basis for further study or self development. Principles help you judge how appropriate any method is for a given problem and give you enough understanding to alter a method or develop you own methods as needed.

Practice

Every day you apply the principles and methods to your project. This experience of the reality of applying a clean principle and method to messy human behaviour is essential if you are going to learn how to practically solve real design problems in a user centered way

The nuts & bolts

Schedule & Location

We work every day from 9:30am to 4:30pm.

Auckland

Sept 4 - Sept 8 2017
Thinkspace - 3 Glenside Crescent, Auckland

Wellington

Sept 18 - Sept 22 2017
115 Tory Street, Te Aro Wellington

What to bring

From day 3 you will need to bring a laptop capable of connecting to a wifi network with the latest version of the Chrome browser installed. You will need to bring lunch or take advantage of the good and cheap eats near each location! We provide espresso and all other materials :)

Your case study

We encourage you to create a blog to document how you have applied a UX process and developed your project each day during the course. Although not compulsory, this helps to reinforce your learnings and can then be used to create a case study for future employers. We can set you up with a blog service if you need us to.

Guest drop ins

We will have two drop ins during the week from leading UX parishioners who will share a case study, discuss the reality of doing UX design in the real world, and answer your questions.

Who is it for

No prior knowledge is required to do this course, it is suitable for absolute beginners. However the course is primarily aimed at:

Digital designers

Web, interaction and UX designers who want to build on their UX skills, put into practice approaches they have read about, adopt a user centered design approach or better their understanding of the principles behind common UX design methods.

Graphic designers

Traditional designers who want to transition into digital design or learn how to work better with their UX colleagues.

Novices and graduates

People new to the industry looking for the opportunity to learn and practice user experience design and use that experience to gain a foothold into the industry.

Strategists and analysts

Senior practitioners who want to gain an understanding of the principles of user experience design and experience how those principles are practiced on the ground.

Developers

Developers who want to build on their UX skills or learn how to work better with their UX colleagues.

Product owners and project managers

Product owners and project managers who want a better understanding of how a user experience design approach can get them better outcomes on their products and projects.

Day 1 | Introduction to User Research

On day 1

We start at the start - learning about the people we are designing for. Most of us aren’t designing for ourselves. No other area of design has more impact on how successful your initial design decisions are going to be than user research. On the first day you will learn some fundamental research methods, and the principles behind them. You will conduct some first hand user research then use common design thinking methods to create a design concept for the week based on the research findings.

You will learn how to identify if a project needs user research

You will learn how to analyse a project to identify if formative user research is needed in order to achieve project goals.

You will learn how to identify the kind of research you need

You will learn the different types of user research available and how to identify which one is the most likely to get you valid results given the time and resources available to you.

You will experience putting user research into practice

You will work in a team to design and execute a research project.

You will experience analysing and making sense of user research results

You will learn about common analysis techniques to make sense of the data you have collected and you will get to use one of those techniques with your own data.

You will learn how to present research findings

You will learn how to present your research in a way that is meaningful and compelling.

Day 2 | Introduction to Information Architecture

On day 2

On the second day we dive into information architecture (IA), one of the fundamental skills that makes up UX design.

We will go through the basics of designing solid information architecture, taking a user centered approach to identifying the language, taxonomy, navigation and categorisation that enables users to effectively use your product or service.

We then put what we’ve learnt into practice by developing the information architecture that will support the design concept you created on day 1.

You will learn what makes up IA

We look into the different components of information architecture and how to identify them. These form the basic terms and concepts you need to consider when designing IA.

You experience designing IA

We look into the process of how modern information architecture is created, covering common tasks and activities used to create an IA that will work for your users and business. You will put these into practice on your own project.

You will learn how to communicate your IA

We cover how to communicate basic IA design concepts in order to create cohesive specifications that third parties are able to communicate, implement and test such as wireframes, content models, sitemaps and task flow diagrams.

Day 3 | Design Part I Designing for People

On day 3

On day 3 we cover designing for human behaviour. We look at how our design choices influence the decisions people make and how we can use language, layout, colour, images and type to communicate clearly and persuasively. You will learn the basics of interaction design and how to help users make sense of complex systems and make good decisions.

On this day you start to flesh out your high level design and begin to take your first steps to creating a rough clickable prototype.

You will learn the basics of usability and interaction design

We’ll cover user behaviour and decision making for screen based designs and interfaces and how to design interactions to accommodate common user strategies.

You will learn the basics of graphic design for screens

How to use layout, type, colour and images to communicate and persuade.

We’ll share strategies for solving common UI design problems

This includes best practice for selecting user interface (UI) controls and solving common UI design problems.

We’ll cover the basics of behaviour design

We’ll introduce the foundations of designing to positively influence people’s behaviour.

We look at making designs accessible

We cover how you can make sure your design is accessible to users with different physical and mental abilities.

Emerging interaction design trends

We’ll cover emerging design trends such as collaborative design methods and non visual interfaces including bots, conversational interfaces and AI.

Day 4 | Design Part II Designing for Systems

On day 4

On day 4 we extend our design exploration to the ins and outs of designing for systems and screens. We look at the implications of different devices and screen types, how your design will be implemented and how technical realities effect user experience.

On this day you will tighten up and add more detail to your design and refine your clickable prototype.

You will learn approaches to different device types and variable screen sizes.

We look at making layout and design decisions for responsive layouts, various screen sizes and touch devices.

You will get a high level introduction to how your design is implemented

We cover what designers need to know about how design is implemented organisationally, on the web and in native apps.

You will get an introduction to user interface (UI) libraries

We look at the pros and cons of using a standardised UI library.

You get an introduction to design software for UX

We cover the most popular design software used by both broad UX designers and UX designs with a UI focus.

We cover best practice for documenting and managing design

We look at the various methods used to document and communicate design decisions such as service design blueprints, Wikis, style guides and wireframes.

Introduction to Prototyping
& Usability Testing

On day 5

On day 5 we cover using prototypes to test emerging designs and best practice for validating existing designs. User testing designs through prototyping helps us to safely explore risky ideas, get a feel for how real people will respond to our designs and most importantly lets us fail cheaply and privately instead of publicly and expensively.

This is our last day. You finish your design and complete your prototype. We then test your design using observational time on task testing and iterate the design based on what we’ve learnt.

We cover best practice testing techniques

We look at how to identify what needs testing and how to design a test that will get you valid results.

We go over the practicalities of running usability tests

We cover how many users you need, how to recruit them and how to prepare for and facilitate an effective usability test.

You will learn best practice for conducting a heuristic review

We look at the pros and cons of heuristic reviews (expert review) and how to conduct one.

You get an introduction to common prototyping tools

We cover the most popular prototyping tools in use at the moment.

You will learn how to interpret and communicate test results

We look at how to interpret what you see during a test and how to communicate that to your clients or stakeholders.